Returns & Exchanges
Citizens of Humanity offers returns on all full-priced items within 30 days of the delivery date, provided they are in their original, unworn condition with tags attached. We strive to ensure your complete satisfaction with our premium denim and apparel through a seamless return process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Securely pack your items in the original shipping box or a similar durable container, ensuring all original tags are included.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund within 7-10 business days.